Nice location in Syon park, classic luxury rooms, good spa and pool, very good food in the restaurant
Elena
marzo 2023
Beautiful and spacious bedrooms, which were clean with great storage, huge TV, and luxuriously appointed bathroom with both shower and bath. Patio area outside each room with table and seating for two. Great staff, great breakfast with a vast range of breakfast foods and excellent, friendly staff. Beautiful spa - great sauna, steam room, jacuzzi, pool, and changing rooms/showers/lockers Lovely garden/courtyard area outside dining room with lots of seating, shade, water feature and waiter service. Complimentary gym use.
Denise
agosto 2024
We like the ambience and the location of the Hotel. Excellent Spa services Excellent breakfast despite the restaurant seemingly being understaffed. As usual the staff worked their sock off for the guests. Thank you!! The Waitress with glasses was a gem as she seemed to be everywhere as were the managers.
Michael
febbraio 2025
Both the room and bathroom were clean enough for me to feel comfortable straight away! Breakfast was exceptionally good with a lot of choices. Staff was very attentive and did not make us feel uncomfortable. The facilities was up to date with plenty of usb ports to use our portable devices. Room service was also great to have for people that do not want to spend time eating with other people.
Kash
gennaio 2025
Standards are important. However, I have stayed in the hotel so many times for the location and the facilities. It remains one of the best hotels in London.
Uchenna
agosto 2024
Lovely hotel. Very nice staff. Great location. Breakfast was fantastic.
Louise
novembre 2023
Evening meal and breakfast was very good value for money, staff were extremely pleasant and helpful. The hotel was convenient for us to travel into London and also Kew Gardens. The room had a lovely view over the front of the hotel.
Denise
luglio 2024
Felt looked after very well.. loved the spa …. Kevin the concierge was exceptional and the lady in the bar on the Saturday morning. Definitely returning because of the staff.
Tamara
marzo 2025
Staff were so nice, location is amazing and they upgraded our room to a beautiful King Suite. The room was spacious and the bed was amazing. Bathroom was lovely too. Very luxurious.
Jonathan
febbraio 2024
Very beautiful location and surrounding landscape. Very nice and hospitable staff. Hotel restaurant is 10 stars, good food, served on time and very friendly staff. The same in the morning breakfast, various food options. Spa is 25£ extra per person but worth the money. We had a pleasant afternoon in the pool, jacuzzi and sauna. There is also a lounge bar on the premises for the more party people. We will definitely come back again!
Huma
gennaio 2025